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  • Writer's pictureprimefreight999

The minefield of choosing a freight company...

Clients often say to us, that its a tough job to choose the right freight company.

So much rests on the performance of a transport firm for a UK manufacturer.

* The safe delivery of the goods in one piece * On time deliveries * Their reputation ! * Future orders !

Here are some things to consider when choosing your next freight company:

How quickly can you expect a response from them when you have enquiries or issues? What channels of communication do they offer? Are there dedicated account managers assigned to handle your shipments? What measures do they take to proactively update you on a shipment status and or delays? How do freight companies handle customer complaints and resolve issues effectively? Are there customer satisfaction metrics or feedback systems in place to gauge the quality of their service?

At Prime freight, we have all these items completely 'boxed off.'

That's why our customers rate us 4.7 out of 5.0 on Trustpilot.

And 5 Star on google.

If you would like to talk to us about how we can help make your transport more seamless, give us a call on 0845 139 7777 or email

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